Effective Date: May 1 st 2025
A-Rod’s Plumbing (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://arodsplumbing.com (the “Site”), and when you communicate with us via email, SMS, or other electronic means.
1. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, phone number, email address, physical address.
- Service Information: Details about your plumbing needs, property type, and appointment preferences.
- Device & Usage Data: IP address, browser type, operating system, access times, and pages visited on the Site.
- Communication Preferences: Opt-in status for SMS and email marketing.
2. How We Use Your Information
We use your personal information to:
- Respond to inquiries and service requests.
- Schedule and confirm appointments.
- Send updates, promotions, and service reminders via email or SMS (with your consent).
- Improve our website and service offerings.
- Comply with legal obligations.
3. Consent to SMS and Email Communications
By providing your email address and/or phone number on our website or during service interactions, you consent to receive marketing and service-related messages from A-Rod’s Plumbing. This includes:
- Appointment reminders or confirmations
- Special offers or promotions
- Important service updates
SMS Consent: Message and data rates may apply. You may opt out at any time by replying “STOP” to any SMS message you receive from us.
Email Consent: You may unsubscribe from email communications by clicking the “unsubscribe” link at the bottom of our emails.
We will never sell your personal information to third parties for their own marketing purposes.
4. Sharing Your Information
We may share your information with:
- Service providers: Vendors who help us operate our website, schedule services, or communicate with you.
- Legal authorities: When required to comply with applicable laws or respond to valid legal processes.
We do not sell, rent, or trade your information to third parties for their direct marketing purposes.
5. Data Security
We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
6. Your Rights and Choices
You have the right to:
- Access the personal information we hold about you.
- Request correction or deletion of your personal information.
- Withdraw consent for communications at any time.
7. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of this page. Continued use of the Site after changes means you accept the updated policy.
9. Contact Us
If you have any questions about this Privacy Policy or our practices, please contact us at:
A-Rod’s Plumbing
Email: office@arodsplumbing.com
Phone: 734 600 8424
Website: https://arodsplumbing.com